Refund & Cancellation Policy

Last updated: June 2, 2026

We want you to be happy with Agentry. This policy explains our money-back guarantee, how to cancel a subscription, and how refunds are processed. It forms part of our Terms & Conditions.

7-day money-back guarantee. If a paid plan isn’t right for you, email support@agentryco.com within 7 days of your purchase and we’ll refund it. No drama.

1.What’s covered

The 7-day money-back guarantee applies to paid purchases made directly through our website — Lifetime licenses and the first payment of a Monthly or Yearly subscription.

2.How to request a refund

Email support@agentryco.com from the address you used at checkout.
Include your order/payment reference (from your confirmation email) and, if you can, a quick note on what went wrong — it helps us improve.
We’ll confirm and process eligible refunds, usually within a couple of business days.

3.Eligibility & exclusions

Requests must be made within 7 days of the original purchase date.
Subscription renewals (payments after the first) are generally non-refundable — instead, cancel before your next renewal to avoid being charged (see below).
Free, trial, or 100%-off coupon activations aren’t eligible for a refund because no payment was taken.
We may decline refunds where we reasonably detect abuse — for example, license-key sharing, fraud, chargeback abuse, or repeated buy-and-refund cycles.
Nothing in this policy limits any non-waivable refund or consumer-protection rights you have under the law where you live.

4.Cancelling a subscription

You can cancel a Monthly or Yearly subscription at any time by emailing support@agentryco.com. Cancellation stops future renewals; your access continues until the end of the billing period you’ve already paid for. Cancelling on its own doesn’t trigger a refund of the current period unless you’re within the 7-day window above.

5.Lifetime licenses

A Lifetime license is a one-time purchase. It’s refundable within the 7-day window. After that, it remains yours to keep — there’s nothing to cancel.

6.How refunds are issued

Approved refunds are returned through Razorpay to your original payment method. Once we initiate a refund, the time it takes to appear on your statement depends on your bank or card/UPI provider (often 5–10 business days). After a refund, the associated license key is deactivated.

7.Problems getting your key or download?

If your license key or download didn’t arrive, please don’t request a refund first — most issues are quick to fix. Email support@agentryco.com and we’ll get you sorted.

8.Contact

All refund and cancellation requests: support@agentryco.com. Agentry is an independent software project operated by a solo developer (a sole proprietor — not a registered company) based in India.